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Online dispute resolution in accordance with Article 14 (1) ODR Regulation: The European Commission provides a platform for online dispute resolution (OS):
www.ec.europa.eu/consumers/odr
We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board (Β§ 36 para. 1 no. 1 Consumer Dispute Resolution Act, VSBG).
General consumer arbitration board of the Zentrum fΓΌr Schlichtung e.V.
Strassburger Street 8
77694 Kehl am Rhein